Frequently Asked Questions
Everything you need to know about simplifying your digital life.
What is a 'dumb' phone and why should I switch?
A dumb phone, or feature phone, is a device designed for essential communication like calls and texts without the distractions of social media and endless scrolling. Switching helps reduce screen time and improves mental focus.
Will these devices work with my current carrier?
Most of our devices are unlocked and compatible with major 4G LTE and 5G networks. However, we recommend checking the specific frequency bands listed on the product page against your carrier's requirements.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the US usually takes 3-7 business days, while international shipping times vary by destination.
What is your return policy?
We offer a 14-day return window for devices in original, unopened packaging. Please note that a restocking fee may apply to opened electronics to ensure quality standards for all customers.
Do these phones support group messaging or GPS?
Capabilities vary by model. Some of our premium feature phones run simplified operating systems that support group MMS and basic navigation, while others are strictly for voice and SMS.
Is my payment information secure?
Yes, we use industry-standard SSL encryption and secure payment gateways to ensure your personal and financial information is fully protected during checkout.